Go Dog Go Pet Care

Privacy Policy & Terms and Conditions

Effective Date: June 30, 2026

Privacy Policy

Go Dog Go Pet Care respects your privacy and protects information collected through our

Grasshopper phone system, voicemail, and SMS services.

Information We Collect

Name, phone number, email address (if provided), voicemail messages, SMS messages, call

recordings (if enabled), and information you voluntarily provide.

 

How We Use Information

To schedule and manage pet care services, respond to inquiries, provide customer support,

maintain records, improve service, and comply with legal obligations.

 

Information Sharing

No mobile information will be shared with third parties or affiliates for marketing or

promotional purposes. Information sharing is limited to trusted service providers supporting our

business operations and to situations required by law.

 

SMS Data Protection

We do not transfer, share, or disclose consumer data, including SMS registration data and

consent, to any external organizations under any circumstances, even with user consent,

except where strictly required by law.

 

Security

Access to customer information is restricted to authorized personnel. Appropriate safeguards are

maintained, and unauthorized access or sharing is strictly prohibited.

 

Retention

Records are retained only as long as reasonably necessary for business or legal purposes.

 

Your Rights

You may request access to, correction of, or deletion of your personal information where permitted

by law.

 

Contact

Go Dog Go Pet Care

Home

 

Terms & Conditions

By calling or texting Go Dog Go Pet Care, you agree to these terms.

 

Communications

Calls may be answered by staff or returned later through our Grasshopper phone system.

 

SMS Messages

By providing your mobile number, you consent to receive service-related text messages regarding

appointments, scheduling, reminders, customer support, and account notifications. Message and

data rates may apply. Message frequency varies. Reply STOP to opt out or HELP for assistance.

 

Emergency Services

Our emergency extension does not guarantee an immediate response and should not be used for

life-threatening or veterinary emergencies.

 

Limitation of Liability

We are not responsible for communication interruptions caused by telephone carriers, internet

outages, power failures, or third-party service providers.

 

Changes

We may update these policies periodically. The current version will be available upon request or on our website.

 

Governing Law

These terms are governed by the laws of the Commonwealth of Massachusetts.